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6. When the result surprises you

What you see First useful question Next step
Zero visible findings Is the run complete, and am I filtering out results? Read Results from, enabled modules, review filters and coverage notices.
Many new findings after a settings change Did the brief change? Apply the intended profile/policy and compare fresh, equivalent runs.
A whole paragraph is marked Is this paragraph context? Read the action label; do not assume every character is an error.
A typographic finding has no Apply action Is this a review/manual issue? Read the evidence and make an editorial decision in InDesign if needed.
No composition alternative is available Is there a supported improvement within the constraints? Review the reason; make a deliberate manual layout choice or retain it.
Marks disappeared after showing a map Which visualization is active? Issue marks and Style Map replace each other; clear the active one with its own action.
The score improved after disabling checks Did the document actually change? Compare equal scope, modules and settings before claiming improvement.
A Publication report says FINAL Is collection complete, and are warnings resolved? Review membership, coverage and integrity. FINAL is not automatic editorial approval.

For a reproducible problem, use Logs and the supported report export. Include build, host version, scope and clear steps. Review exports before sharing; Publication includes document names. For license activation, use the User Manual's activation chapter.